Terms and Conditions

1. About these terms

These Terms and Conditions apply to all website design, development and chatbot services provided by Webasa (“Webasa,” “we,” “us”). By submitting the questionnaire, accepting a quote, or paying for a service, you (“the Client”) agree to these terms.

2. Our services

Webasa designs and builds websites based on the answers you give in our questionnaire. The plan you choose (Basic, Standard or Premium) sets the number of pages and features included. Anything outside the agreed plan is extra work and will be quoted separately before we begin.

3. Quotes and payment

Prices on our website are starting prices. Your final price is confirmed in a written quote based on the size and detail of your project.

A 50% deposit is due before work begins. The remaining 50% is due before the website goes live.

Quotes are valid for 30 days. Work may be paused if a payment is more than 14 days late.

4. Timelines

Build times on our website are estimates. Your timeline starts once we receive your deposit and all the content we need (text, logo, photos). Delays in sending content or feedback will move the launch date.

5. Revisions

Each plan includes two rounds of revisions to the design. Additional changes after that, or changes requested after launch, may be billed separately.

6. Your content

You are responsible for the text, images, logos and other materials you give us. You confirm you own them or have permission to use them. Webasa is not responsible for content you provide.

7. Ownership

Once your project is paid in full, you own your website’s content and design. Until full payment is received, all work remains the property of Webasa. We may show your finished website in our portfolio unless you ask us not to.

8. Domains and hosting

Domain names and hosting are registered in your name or ours as agreed in your quote. Third-party costs (such as domain renewals) are your responsibility unless your quote says otherwise. Webasa is not responsible for outages or changes made by third-party providers.

9. AI chatbot add-on

The AI chatbot has a one-time setup fee plus a monthly fee, billed each month in advance. You can cancel anytime; the chatbot will be turned off at the end of your paid month. Setup fees are non-refundable.

The chatbot is trained on the information you provide. AI can make mistakes, so it should not be relied on for legal, medical, financial or other critical advice. You are responsible for checking the information it is given and for how your business uses it.

10. Refunds and cancellation

You may cancel a project at any time by email. Deposits cover work already started and are non-refundable once design work has begun. Work completed after the deposit will be billed at the agreed rate.

11. Limitation of liability

Webasa provides its services “as is.” To the fullest extent allowed by law, Webasa is not liable for lost profits, lost data or indirect damages. Our total liability for any claim will not be more than the amount you paid for the service in question.

12. Changes to these terms

We may update these terms from time to time. The version posted on this page at the time you accept a quote applies to your project.

13. Governing law

These terms are governed by the laws of the State of New Jersey, United States.

14. Contact

Questions about these terms? Email us at build@webasa.net.